Full Time
Posted 7 months ago

Reporting to the Store Manager, the Assistant Manager (Grocery) is responsible for planning and directing the day-to-day operations of the Grocery Department of the store. The incumbent is also responsible for developing strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base.

Key Functions and Duties
Operational Management
▪ Ensure an efficient grocery department operation which is able to fulfill all operational and
customer demands
▪ Plan, coordinate and monitor the receipt, storage of all grocery items
▪ Schedule and assign employees as required
▪ Analyze and interpret sales figures and trends to facilitate operational planning
▪ Identify current and future customer requirements to optimize business operations
▪ Ensure availability of merchandise at all times
▪ Formulate pricing policies by reviewing merchandising activities; determining additional
needed sales promotion and studying trends
▪ Maintain awareness of market trends in retail industry to continuously improve operations
▪ Identify systems improvements and make necessary recommendations for change
▪ Implement security systems and procedures to secure merchandise
▪ Maintain inventory by implementing purchasing plans and staying in contact with vendors
and shippers
▪ Ensure any hazardous materials are stored in accordance with the requirements
▪ Provide a safe working environment, adhering to Occupational Health, Safety and
Environmental standards
▪ Liaise with suppliers and provide timely feedback when necessary
▪ Respond to customer complaints and comments in a timely manner
Financial Management
▪ Prepare annual department Budget (including capital & recurrent expenditure)
▪ Monitor all departmental income and expenditure to ensure prudent management of funds
▪ Achieve budgeted forecasts

Personnel Management
▪ Coach, train and develop all grocery department staff to optimize performance
▪ Set schedules
▪ Develop and communicate Key Performance Indicators to all staff
▪ Conduct annual Performance Appraisals for direct reports
▪ Recommend staff welfare/developmental activities as required
Other Duties
▪ Participates in/leads cross-functional committees/work groups as required
▪ Performs other related duties that may be assigned
Key Competencies
▪ Excellent analytical, problem solving, negotiating and decision-making skills
▪ Ability to exercise vision, innovation and creativity and strategic thinking in enabling the
Company in realising its objectives
▪ Ability to consistently demonstrate integrity and sound business ethics in the execution of
▪ Strong leadership and management skills
▪ Excellent attention to details
▪ Good inter-personal skills
▪ Good communication skills
▪ Ability to lead team to meet/exceed operational targets
▪ Manage Department Budget
▪ Represent Company

▪ BSc in Management or related field
▪ 5 years of medium to large scale grocery store management
▪ Proficient in Microsoft Office products
▪ Work multiple shifts as required

Reporting Relationships
Reports to : Store Manager
Supervises : Grocery Supervisors
Grocery Stock Clerks
Liaises With : All Department Managers
Board of Directors
External Clients and Relevant Agencies

The starting salary will be $70,000.00 + annual bonus, and the following benefits:

  • Company car with gas
  • Cell phone
  • Relocation allowance + first 3 months rent up to a maximum of $1000
  • 3 weeks’ vacation per year
  • 1 round trip ticket to home country per year

Please email your resume to and/or with the subject line “Assistant Grocery Manager”

Job Features

Job CategoryRetail

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